Status windows provide a way for you to view various system statuses, such as real-time data status, resources, enablements, and services. You can see which news services you are subscribed to, which quotes you received delayed, and which exchanges you receive data from.
Three ways to open status windows:
•Click the Status button on the toolbar, and then select the window you want to open.
Click Other to expand the list to include North American Exchanges, World Exchanges, News enablements, and Delayed Quotes.
If the Status button is not displayed, then click the More button, and then click System Status.
•Click the Support or System button and then click either Display System Status or Display Real-Time Data Status.
•Press ALT + CTRL + S.
The Status toolbar buttons make it easy for you to move from one status window to another.
|
This button… |
opens this window… |
|
Sys |
System Status |
|
Res |
Resource Status |
|
Enable |
Enablements |
|
NoChSe |
No Charge Services |
|
OptSer |
Optional Services |
|
ExNoAm |
North American Exchanges |
|
WorExc |
World Exchanges |
|
News |
News Enablements |
|
DelQuo |
Delayed Quotes |
This window displays all relevant system information.
•Serial Number is also referred to as your system number. This number is important, as CQG customer support needs it to assist you with questions about your system status.
•Software Version indicates which release of the software you are currently using, along with the date it was made available (Revision Date) and the date it was installed (Installation Date). The Server Version is listed also.
•If data was missed, it is indicated on this window (Data Line Packets Missed).
•The Server Response Time indicates how long it takes for the system to send a message to the bar server and receive a response.
This window displays data regarding your version of the software and system utilization factors.
|
Item |
Description |
|
Serial Number |
Your system number. |
|
Software Version |
Software version currently running. |
|
Bytes Allocated |
Primary number of bytes allocated. |
|
OS Bytes Allocated |
Total number of bytes allocated including a buffer of excess bytes. |
|
Free % GDI Resources |
The resources used to draw on the screen. If this number falls below 20, you should reboot your system. |
|
Free % User Resources |
The resources used to draw on the screen. If this number falls below 20, you should reboot your system. |
|
System Performance |
The time it takes to process a quote (in milliseconds) |
|
Free % Physical Memory |
The percentage of memory not being used. |
|
Total Physical Memory |
The total amount of RAM in the system. |
|
News Database |
Bytes used to store the News database. |
|
News Cache |
Bytes used to store the News cache. |
|
Time & Sales Cache |
Bytes used to store the Time & Sales cache. |
|
Time & Sales |
Bytes used to store the Time & Sales data. |
|
Fixed Services |
Bytes used to store the fixed services. |
|
Master Table |
Bytes used to store the master table data. |
|
Commodities |
Total number of commodities on the system. |
|
Contracts |
Number of contracts displayed since the system was restarted. |
|
Lead Options |
Total number of lead options. Represents one lead option per month per commodity for each optionable month. |
|
Sessions |
The total number of sessions for each entity below. |
This list of enablements indicates the features your system is enabled for with an X.
This list of gratis services indicates the services your system is enabled for with an X.
This list of optional services indicates the services your system is enabled for with an X.
This list of North American exchanges offered indicates the exchanges your system is enabled for with an X.
This list of world exchanges offered indicates the exchanges your system is enabled for with an X.
This list of news services indicates the services your system is enabled for with an X.
If your need for up-to-the-minute quotes is not imperative, CQG offers delayed quotes.
This list of delayed data indicates the data your system receives with an X.
If you are on a network, you can view the services you have recently acquired or lost.
Right-click the title bar of a status window, and then click Missing Services Report.
The Your Services Changed window shows the state of any pooled services. It is empty if there are no pooled services.
This window is updated only when you add or delete services.