System
System tools are used to save, import, and export settings and to provide information about the state of your system. The information gathered from some of these tools helps our support team troubleshoot issues with you.
Some system tools are on the System button menu and also available through the Support button menu:
Some system tools have associated buttons on the application toolbar:
•Serial Numbers (SNR) : shows history of update enablement events
•System Status (Status)
In addition to using some of these tools while working with CQG support, other tools are used for:
•importing and exporting system components
Data
Most data tools are used by CQG to troubleshoot data issues.
Some data tools are on the System button menu and also available through the Support button menu:
•Real-Time Data Status Window
•Data
•Data Source
•Tick Data
•Data Backup
•Component Data
•OrdPos Trk Data
•Data Host: indicates the data server the system is connected to
Some data tools have associated buttons on the application toolbar:
•Data Browser (Browser): opens the Data Browser window menu. For assistance with these windows, contact CQG customer support:
•Enablements
•ITL: Bar Server Detail, Expression Session Info, Notification, and Summary
•Index of Bar Retransmission
•Index of CDROM Bars
•Index of CDROM ContractInfo
•Index of ContractInfo Retransmission
•Lead Option
•MI Commodity and Yield Spec
•Memory Heap
•Memory Use
•Per Exchange Image
•Raw CD Master Table Browser
•Raw Master Table Browser
•Session Info
•Studies: Notification and Summary
•Symbol Table
•New Data Browser (NDBrows): opens a window that has incorporated the data browser window menu in a drop-down menu, so that you do not have to open more than one window to look at more than one type of data
These data browser windows show the current state of the system, instruments that you are subscribed to, applications that you are enabled for, and some internal metrics/usage statistics that help to investigate issues.