Customer and Account Service Tool (CAST)

This Help system details the components and concepts of CAST web-based software and provides procedures for completing various tasks within CAST.

New to CAST?

Start here: Getting Started.

Common Tasks

•      Adding a new CAST user

•      Creating an account

•      Enabling a trader as an Order Handler

•      Removing traders

•      Setting up an omnibus account

Concepts

•      Account types and working with accounts

•      Gateway

•      Omnibus Trading

•      Risk management

•      Security controls

•      Trader billing

•      Enabling trader market data

•      Emergency Controls

 

CAST Menu Pages

Customer Service:

•      Current Order Details

•      Old Order Details

•      Power Search

•      Positions

•      Account Summary

•      Open Positions

•      New External Position

•      New External Order

•      Cancel All Orders

•      Group Account Positions

Customers:

•      Customer Info

•      New Customer

•      Removed Customer Info

Accounts:

•      Account Info

•      Group Account Info

•      Account Authorization

•      New Account

•      New Group Account

•      Balances

•      Risk Settings

•      Risk Parameters

•      Removed Account Info

•      New Template Account

•      New Omnibus Account

•      Power Search

•      Market Limits

Traders:

•      Trader Info

•      Trader Authorization

•      New Trader

•      Products and Services

•      Billing Configuration

•      Removed Trader Info

•      Trader Account Mapping

•      Allowable Markets

•      Risk Parameters

•      FCM/Sales Series Authorization

FCMs:

•      Emergency Controls

•      Setting Min FCM Account Risk Params

•      Setting Default Risk Params for an FCM

•      Setting FCM Margins

•      Trading Features

•      BackOffice Config

•      Sending Messages to Traders

•      Managing Route Risk Settings

•      Managing Commodity Assignments

•      Managing Algo Execution Limits

•      Setting FCM Market Limits

Sales Series:

•      Sales Series Info

•      New Sales Series

•      Removed Sales Series Info

CAST Users:

•      CAST User Info

•      CAST Permissions

•      New CAST User

•      Event Notification

•      Removed CAST User Info

Reports:

•      Active Traders

•      Trader History

•      Reporting Tool

Routes:

•      Risk Settings

•      Exec Sys Targets

 

Note: Images are examples only and are meant to illustrate and expose system behavior. They do not represent actual situations. Images may be different from your version of CAST, as you may not have the same enablements. Procedures assume that you have successfully completed a search. That is, the first step in procedures is the step after finding the account, trader, customer, etc. that you’ll work with.

published October 4, 2018, software version 5.8